BƯỚC ĐẦU XÂY DỰNG THANG ĐÁNH GIÁ ĐỊNH LƯỢNG ĐỐI VỚI ĐỀ ÁN & BÁO CÁO KẾT QUẢ HOẠT ĐỘNG CẢI TIẾN CHẤT LƯỢNG

Abstract

Introduction: An appropriate evaluation tool is a necessary condition for supporting quality improvement teams & ensuring the quality of initiative activities. Objectives: To design a quantitative scale for evaluation of quality improvement (QI) projects and reports. Methods: To integrate literature review with expert’s focus-group discussion for developing evaluation scales and testing their content and face validities. Content validity ratio (CVR) and item impact score (IIS) for every item were analyzed to make decision on items retained. Results: All of 22 items from QI-project evaluation scale met the requirement of CVR > 0.6. IIS of items 1.6, 2.1b, 3.3 and 3.5 were just below the threshold of 1.5 on “importance” criterion. The similar thing was found for item 2.1c on “necessary” criterion. In QI-report evaluation scale, 3 items of 3.3, 3.4 and 3.5 did not meet requirements of CVR > 0.49 and IIS > 1.5 on “importance” and “necessary” criterion (item 3.3 and 3.5). Although three aforementioned items did not meet face validity criterion, they were still kept in the final scales because of mandatory requirements from the Vietnam authorities. Conclusion: The QI-project and QI-report evaluation scales met basic requirements of content validity for application in practice. Further studies are needed to improve face validity and test construct validity.